Privacy Policy
What Do We Do With Your Information?
At Kinetika Physiotherapy Clinic Dubai, we value your privacy and are committed to protecting your personal information. When you provide us with details such as your name, address, email, and phone number, we use this information to offer our services effectively.
Additionally, when you browse our website, we automatically receive your device’s Internet Protocol (IP) address to help us understand your browser and operating system for an improved user experience.
What Do We Do With Your Information?
With your consent, we may send you emails and text messages regarding our clinic, new services, and other relevant updates.
However, we do not sell, share, or trade your personal information. No email or mobile details will be shared with third parties or affiliates for marketing purposes.
The above exclusions do not apply to text messaging opt-in data and consent, which will not be shared with third parties.
Consent
How do you give your consent?
When you provide personal information to complete a transaction, verify payment details, or book an appointment, we assume that you consent to our collecting and using it for that specific purpose only.
If we need your information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.
How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at [email protected] or writing to us at:
Kinetika Physiotherapy Clinic Dubai
Dubai – Dubai Hills Estate
Park Heights Square 1, Al Khail Road
Unit: 403 – Floor: 4
Phone: +971 50 800 3206
Disclosure
We may disclose your personal information if required by law or if you violate our terms of service.
Payment Security
If you make a payment through our website, your credit card data is encrypted and securely stored using industry-standard PCI-DSS (Payment Card Industry Data Security Standard) protocols.
Your transaction details are only retained for as long as necessary to complete your purchase, after which they are deleted. Our payment processors adhere to PCI-DSS standards set by major financial institutions such as Visa, MasterCard, American Express, and Discover to ensure the secure handling of credit card information.
Third-Party Services
We work with third-party providers who help us offer payment processing and other essential services. These providers will only collect, use, and disclose your information as necessary to perform their services.
However, third-party service providers, including payment gateways, have their own privacy policies, which we recommend reviewing to understand how they handle your information.
If a transaction involves a third-party provider located in a different jurisdiction, your information may be subject to the laws of that country.
For example, if you are in Dubai and your payment is processed by a provider in the United States, your information may be governed by U.S. regulations, including the Patriot Act.
Once you leave our website or are redirected to a third-party site, this Privacy Policy and our Terms of Service no longer apply.
Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Security
We take appropriate precautions to protect your personal information and follow industry best practices to prevent unauthorized access, misuse, or loss.
If you provide sensitive payment details, they are encrypted using SSL (Secure Socket Layer) technology and stored using AES-256 encryption. While no method of transmission over the internet is 100% secure, we comply with PCI-DSS and implement additional security measures to safeguard your data.
Age Of Consent
By using our website, you confirm that you are at least the age of majority in your location or that you have given consent for any minor dependents to use our site.
Changes To This Privacy Policy
We reserve the right to update or modify this privacy policy at any time, so please review it periodically. Any significant changes will be posted on this page to keep you informed about what data we collect, how we use it, and under what circumstances, if any, we disclose it.
If our clinic undergoes a merger or acquisition, your personal information may be transferred to new management to ensure continuity of service.
Questions & Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions regarding our privacy policy, please contact our Privacy Compliance Officer at:
Email: [email protected]
Address: Dubai – Dubai Hills Estate, Park Heights Square 1, Al Khail Road, Unit: 403 – Floor: 4
Phone: +971 50 800 3206